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Confidentiality You can be assured that all personal communication shared with us will be kept in strict confidence. We are sensitive to the needs of developing a trusting relationship in a safe setting so that you will feel comfortable expressing your thoughts and feelings. Whenever it becomes necessary to disclose information, as in the case of insurance benefits, your consent will be requested beforehand. |
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Telephone
Response When we are in session or away from the office, our messages are recorded by voice mail 24 hours a day. Typically, we return calls the same day they are made. While we make every effort to respond promptly, our schedules occasionally delay our responses by several hours. Sometimes, we may not be able to reach you until the following day. If an emergency should arise, you may follow the voice mail instructions to page us directly, and we will return your call as soon as we possibly can. |
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Availability
If we are out of town on business or personal trips, we are sometimes available by phone in case of emergency. The PPC staff therapist who is on-call to receive our emergency pages will return your call directly, then contact us if deemed necessary. You may consider calling this on-call therapist to schedule an appointment if desired. Otherwise, in an urgent situation, we would encourage you to call a local 24-hour crisis line, such as Crisis Care (937) 224-4646 or Suicide Prevention Center (937) 229-7777. |
